At DEC World, we strive to provide a secure and convenient payment experience for all our customers. Below is our payment policy for your reference:
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Digital Payments: PayPal, Apple Pay, Google Pay.
- Other Methods: Any additional payment methods will be displayed at checkout.
2. Payment Security
Your payment information is processed securely. Our website uses SSL encryption to protect your personal and financial details. We do not store your payment card information on our servers.
3. Currency
All prices listed on our website are in [Currency, e.g., AUD]. If you are purchasing from another country, your bank or payment provider may apply conversion rates or additional fees.
4. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. If you do not receive this email, please check your spam folder or contact us.
5. Failed or Declined Payments
If your payment is declined, please:
- Verify that your card details or payment account information are correct.
- Ensure your card has sufficient funds.
- Contact your bank or payment provider for assistance.
If the issue persists, please contact us at [email protected], and we’ll help you resolve it.
6. Refunds and Payment Reversals
Refunds will be processed to the original payment method used for the purchase. Please refer to our Returns & Refunds Policy for more details.
7. Fraud Prevention
To protect against fraud, we may verify payment information and reserves the right to cancel or hold orders that appear suspicious.
8. Contact Us
For any questions or concerns about payments, feel free to contact us at:
📧 Email: [email protected]
Thank you for choosing DEC World. We are committed to providing you with a smooth and secure shopping experience.